People Specialties
We Can Help You In Big Ways
Welcome to a service provider experience that is totally dedicated to helping your business and its people make full and powerful use of your combined knowledge capabilities. You will gain three important benefits that are the foundation of superior business performance:
- improve the quality of decision-making within your company
- give your people the skills and competencies they need to be highly effective on the job
- offer your prospects and customers a superior service experience
Knowledge Management
Define standards and goals for all aspects of organizational learning
Organizational Performance Support
Easy, standardized, and reliable access to the required tools, content, information, and people
Training and Learning Assessment
Identification and improvement of relevant skills to achieve desired levels of performance.
Content Development for Training and Job Aids
Document and convert ideas for skills-improvement into usable structures with the right content, in the right forms, served to the right audiences, to fulfill ongoing skills development needs
Content Creation for Marketing & Sales
Design of the right content to enable effective execution of sales and marketing activities, the ‘tip of the spear’ for driving your business success in the marketplace.
Content Creation for Marketing & Sales
Design of the right content to enable effective execution of sales and marketing activities, the ‘tip of the spear’ for driving your business success in the marketplace.
Content Creation for Operations
Conceptualization and documentation of the right content to enable effective execution of critical operations activities, and enable your business capability to deliver on its promises.
Professional Development
Improve individual intellectual, emotional, and interpersonal competence in managing the work management, within and outside the company.
WHAT IS PLANNING, AT ITS HEART
Make Your Own Opportunities
Many people think of plans or planning as a complex and time-consuming activity. Not only is that incorrect, instead, the focus should be on the benefit gained through the discipline of planning.
A plan, at its most basic, focuses on the following benefits:
- Identifies relevant and motivating factors that create a need for action
- Offers a reliable view of what a successful outcome will look like
- Proposes one or more clear and significant action(s) to follow toward that outcome
- Assigns ownership for actions and results (maybe the same owner)
- Calls out the resources required to enable the action successfully (even if they already exist, identify them)
People ‘Maintenance’ Matters!
Depending on the size of your business, you can address these requirements in a single-screen summary, a one-pager, or a more detailed document. Each business and situation has its specific needs.
The quality of your plan is what matters most. Below are different aspects of your organization’s knowledge management requirements. Each of these is distinct, but they all work together, and you can address them simultaneously. It’s doing that well that matters.
These can help to guide your expectations and planning there.
- Develop a well-supported course of action to use knowledge assets, internal or external, to improve the business by improving skills
- Create or source the right learning content to support personnel growth requirements that are aligned with business objectives, especially the outcomes that are critical for the business.
- Make the required resources available when and where employees require them, to remove roadblocks to employee growth and development.
- Use the correct tools and technologies to support the company’s knowledge needs. Speed pays, and the rate of change of business requires all serious businesses to keep pace.